CRISIS MANAGEMENTThe way in which you handle a crisis is generally determined long before the crisis actually occurred. In both your personal and professional lives, have you thought about what possible crises you may encounter? Was a proper strategy prepared? Generally, it is the lack of planning that puts both businesses and individual people at risk for a negative outcome. Before the crisis, it is important to build a solid skill set and strategy for dealing with various crises which may occur. Preparation is the key to a successful outcome.
LEADERSHIP SKILLSMost of us have observed many forms of leadership. An effective leader will generally lead by example. Most effective leaders were not born effective. They have wisdom from overcoming adversity in multiple forms and have a good grasp of empathy. They will challenge subordinates to raise the bar in both their personal and professional lives and will be genuinely concerned for the welfare of not only the company, but for the individuals who make up that company.
SUICIDE PREVENTIONPivotal Points began as Kevin Briggs first thought how he might be able to reach more people suffering from mental illness – before they wound up suicidal on the Golden Gate Bridge. Leading a team of officers, Kevin observed, up-close-and-personally, the toll that years of mental illness had on folks contemplating suicide, as well as, the effects that interacting with those folks had on his officers. Kevin Briggs’s goal is to promote mental illness awareness and ultimately break the stigmas associated with it. Suicide is preventable. There is hope. There is help.
Kevin Briggs entered the United States Army in 1981, where he spent three years serving across the United States and Europe. In 1987, he became a correctional officer and worked at Soledad and San Quentin State Prisons. In 1990, he graduated from the California Highway Patrol (CHP) academy and worked predominately on the Golden Gate Bridge (GGB). This assignment proved to be very challenging, as the GGB produced an average of four to six suicidal subjects, multiple collisions, and dozens of other law enforcement “calls” each month. In 1999, he completed training at the CHP Motor School, and in 2008, was promoted to Sergeant. Having graduated from the FBI’s Crisis Negotiation Course, one of his duties was to train new CHP officers and GGB staff on crisis interventions/negotiations.
Sgt. Kevin Briggs retired from the CHP in November, 2013, to promote Crisis Management, Leadership Skills, and Suicide Intervention/Prevention worldwide. He continues speaking and teaching at conferences and law enforcement departments, as well as, consulting and advising major companies and corporations. Kevin Briggs’s personal story includes being a cancer survivor, overcoming heart issues, and divorce. He is also a survivor of suicide loss. His story and experiences have been featured in The New Yorker Magazine, Men’s Health Magazine, NPR’s Bob Edwards Radio Show, The Steve Harvey Show, and People Magazine. Kevin also spoke at the 2014 Technology, Entertainment, Design (TED) Conference, held in Vancouver, B.C. in March, 2014.